Policies
Appointment Policies
To ensure every client receives the best possible experience, please take a moment to review our salon policies before your appointment.
Cancellations & Rescheduling
- Cancellations made with less than 24 hours' notice will be subject to a $45 cancellation fee.
- Same-day cancellations will also be subject to a $45 cancellation fee.
- No-shows will result in a $45 fee.
- If a deposit was paid, the deposit may be forfeited.
- Appointments may be rescheduled without penalty with at least 24 hours' notice.
- Please arrive ready for your appointment at your scheduled time.
Salon Etiquette
- Please remove your shoes upon entering the salon.
- Please arrive on time so we can provide you with your full appointment time.
Lash Appointment Policies
- We do not offer foreign fills (fills on lash extensions applied by another artist).
- Please arrive with your previous extensions removed. If you require a removal, let us know ahead of time so we can schedule additional time.
- Please arrive with clean, freshly washed lashes.
- Avoid getting your lashes wet for the first 24–48 hours after your appointment.
- After this initial period, lashes must be washed at least once daily to maintain proper hygiene and lash health.
Nail Appointment Policies
- Foreign fills (sets originally done by another nail technician) receive a $5 discount off the service price.
Facial Appointment Policies
- Facial appointments cancelled with less than 24 hours' notice will be subject to a cancellation fee equal to 50% of the booked service price.
- This policy also applies to same-day cancellations and no-shows.
Pedicure Policies
- We are unable to provide pedicure services to clients with visible signs of fungal infections on their feet or nails.
- We do not perform ingrown toenail removal or treatment, as these services fall outside the scope of our permitted salon services under applicable health standards.
Refund Policy
- All services are final sale. We do not offer refunds for services once they have been provided.
- Please communicate any concerns about your service before leaving the salon so we can discuss them.
Right to Refuse Service
- We reserve the right to refuse service when necessary to maintain a safe, sanitary, and comfortable environment for our clients and staff.
Thank you for respecting our policies and helping us provide the best possible service. We appreciate your understanding and continued support!
Ready when you are.
Text 780-239-5856 or send a booking request.